Are you able to meet your customers where they are? Do your in-store associates and online agents have the information they need to deliver personalised shopping experiences that represent your brand? 

Hear from Aesop and Zendesk on how retailers can deliver fluid experiences across digital channels and physical stores.

Agenda:

• A CX conversation with Aesop, an Australian luxury cosmetics brand that produces skincare, haircare and fragrance products
• Conversational services and personalisation that make a difference
• Product demos, including Zendesk's newest advanced AI features powered by Open AI
• Customer stories, featuring Bloom & Wild and Furlenco
• Q&A with Zendesk experts

Global Capability & Quality Manager, Aesop

Senior Solution Consultant,

Zendesk

Senior Principal Customer Success Manager, Zendesk

Deepen your relationship with customers by meeting them where they are 

Leverage automations, self-service, and AI to follow your shoppers’ full journey

Integrations provide a more seamless experience, without ever leaving the Zendesk interface