Manage more requests without the added headache or headcount
We’ve analyzed millions of employee interactions with IT and HR teams like yours to pre-train bots, so you don’t have to. From day one, Zendesk bots will immediately understand and solve your employee’s issue, without a human ever getting involved.
Empower your teams to solve employee issues faster
For more complex issues, our bot will gather key information about your employee and hand it off to your team to solve. Plus, you can arm your staff with the right macros to communicate back to the employee, all from their centralized workspace.
Optimize your internal service to work even smarter
Automatically classify, prioritize, and route issues to the right staff member or team and leverage AI-generated insights to create workflows that optimize your internal service operations to save your teams time.
