The playbook for controlling costs with AI
AI built for CX controls costs and keeps customers happy.
Last updated September 14, 2023
Our playbook for controlling costs with AI is filled with real-world examples of how companies are using tools built for CX to achieve meaningful results. Competition is mounting, the market is changing and costs are rising – yet customer service teams are expected to deliver great experiences with less. We believe using AI built specifically for CX can lighten the burden on your service team, helping you face these challenges head-on.
With AI, certain companies have been able to:
- Reduce ticket volume by 35%
- Cut handle time by 40%
- See $1.3 million in cost savings
In this extensive playbook
In our free playbook, you will learn:
- How to reduce inbound support with AI while still maintaining excellent service
- How to increase agent productivity without increasing headcount
- How to remain agile amidst fluctuation and uncertainty
Ready to get started? Download the playbook for expert insight and best practice for controlling costs with AI. Featuring original data, eight real-world customer examples and three different use cases for AI in customer service. AI is having a major moment, but we know that not all AI is created equal. To learn more about AI built for CX and how leveraging it can help you keep costs in control, click below to get the free guide.