Sales trends
With more time spent talking to customers and less time dealing with data entry, the future's looking bright. See what industry leaders are keeping an eye out for when it comes to the future of sales.
Conversational CRM is the missing piece in your sales strategy
Learn why conversations play a critical role in creating customers for life.
Latest stories
Article
3 min read
The future of sales is connection
Zendesk’s survey of 3,000 CRM decision-makers reveals just how important it is to connect sales organizations to critical customer information within the business.
Article
8 min read
What are digital sales and why are they important for business?
Learn everything you need to know about digital sales and why they are important for your business.
Article
3 min read
Why you need to connect sales and customer service right now
Creating memorable customer experiences is the buzzword on everyone’s mind. But what does that actually mean in practice? And why does it matter?
Article
9 min read
What exactly is direct selling? | A direct sales explainer
Don’t be so quick to dismiss D2C sales. With more customers shifting online, you need to take advantage of the growing direct selling market.
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.