IT
IT provides the core foundation that all good customer and employee experiences are built upon. Learn how to create alignment across your organization on digital strategy and transformation.
The future of work for IT teams is supporting hybrid workforces
IT teams don’t always get the credit they deserve for keeping the company running smoothly; they also don’t always have the tools they need to work effectively and provide a seamless experience.
Latest stories
White Paper
How IT leaders can eliminate siloed service and deliver enhanced employee experiences
Experts warn of decreased employee satisfaction. Here’s how businesses can take action.
White Paper
1 min read
Futurum report: How investing in the right digital solution improves CX
Futurum Research reveals why leading brands are investing in new technology and how the Zendesk platform sets itself apart from other enterprise solutions.
Article
5 min read
CX is at a digital tipping point—here’s what IT leaders can prepare for
As companies broaden CX technology investments, IT leaders are in a unique position to drive CX forward.
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