Best practices
Strategies, how-tos, and ideas to inspire you.
Burning AI questions answered—with Zendesk’s Peter Neels
Zendesk’s senior CX strategist, Peter Neels, tackles the hard-hitting AI questions and explains why a smart implementation strategy might look different than you'd expect.
Latest stories
Article
3 min read
Enhancing the agent experience with Tymeshift’s newest features
Check out Tymeshift's newest features, ready to help larger service teams and lower costs.
Article
7 min read
Out with the old, in with the new integrations
New Zendesk app integrations are here. Learn all about how these integrations can help out your sales and support teams.
Article
3 min read
Partnering for progress: Exploring Zendesk’s Technical Community
Discover a place where Zendesk Partners from across the world can come together to collaborate, learn, and grow.
Article
5 min read
How to make your Marketplace listing shine
Optimizing your listing can not only boost install numbers but also help you get in front of the right customers. Here are ways to stand out from the crowd.
Article
4 min read
Elevating demand generation in your business
Connect GTM Partners with the resources and solutions they need to reach potential customers.
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