Apps and integrations
Find the best ways to bring together all of your daily tools.
Latest stories
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3 min read
Let’s give them something to talk about: Introducing Zendesk’s new Community features
Think of your community as a clubhouses for customers. A place where they can learn and…
Article
3 min read
Go from Outlook email to Zendesk ticket in a flash
The new Zendesk add-in for Microsoft Outlook enables anyone in an organization to create a new…
Article
4 min read
Apps every SaaS company needs
Although SaaS isn’t synonymous with “startup,” Software as a Service (SaaS) companies are often lean, and…
Article
3 min read
Do more with more: contact center integrations
Your agents are handling the difficult task of trying to please customers, one phone call at…
Article
11 min read
10 tips for providing great customer service on Twitter
Start delivering efficient, memorable customer service on Twitter with these top tips.
Article
3 min read
Customer service rewards and recognition: Happy employees, happy customers
Here's my philosophy: you get happy customers through happy employees
Article
3 min read
We're connected: four new integrations
We recently announced our new integration with Shopify. Here are four more great new integrations to…
Article
2 min read
Integrations - Document Management and Advanced Reporting
It’s about that time of the month when we roll out a few exciting new integrations.…
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