Infographic


Latest stories

Infographic
3 min read

Top retail trend to watch: Omnichannel CX

Discover where consumers are shopping, what shoppers expect, and how retailers can deliver great omnichannel CX.

Infographic

How SMB sales teams are keeping up in 2020

Let’s take a look at how SMB sales teams are adapting to keep up.

Infographic
1 min read

4 steps to optimize your customer service technology

Implementing your technology solution is a major milestone—and just the first step in a journey. As…

Infographic

Meet your customers anywhere. Go omnichannel.

Customers expect to be served on their preferred channel, whether it be via phone, email, chat,…

Infographic
1 min read

The 5 step sales process road map (infographic)

Let's walk through the key steps in the sales process starting with how to create a roadmap, moving from prospecting to qualified leads and finally closing.

Infographic
1 min read

Help customers help themselves with AI

With the variety of ways that customers reach out for support—like via email, calling over the…

Infographic
1 min read

Your guide to the wonder years of knowledge management

Companies running the gamut from SMBs to enterprise have built robust help centers, enabling customers to…

Infographic

5 fun facts about omnichannel support

Whether your support team is just ramping up or scaling operations globally, adopting an omnichannel strategy…

Infographic

How artificial intelligence is making the customer experience better

What do artificial intelligence and customer experience share in common? It’s that both are bound to…

Infographic

Top customer experience with agile customer care

Customers have more options than ever before. So any company looking to build long-term relationships, and…

Infographic

Meeting the fresh demands of omnichannel customers

Infographic
1 min read

There's a chat for that

In recent years, companies have realized that providing customers with greater engagement opportunities can increase overall…

Infographic
1 min read

Manners around the world

Being polite and having good manners might seem easy: When someone does something nice, you say…

Infographic

The Face of Your Company

Infographic

Omnichannel survey infographic

Infographic
1 min read

Winning Customer Service

Customer service can be like a game. If so, how do you win? There are many…

Infographic
1 min read

Better service through self-service

Think about when your customers need help the most. Waiting in line? Watching TV? Cooking dinner?…

Subscribe to the blog

The best source of information for customer service, sales tips, guides, and industry best practices. Join us.