Help center software

Increasing efficiency with Agent Workspace

Increased customer satisfaction, more efficient agents, and better conversational experiences. That's Agent Workspace.

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Article
6 min read

3 ways customer feedback software can improve the customer experience

What is customer feedback software? Imagine a magical place where you can see and have insight…

Help center software

Scalable self-service support: tailor-made for every company

Providing quality, flexible self-service has become a vital part of what Zendesk does. Industry leaders are…

Help center software

1 min read

Getting started with Zendesk Guide: strategies and best practices

Self-service is quickly becoming a need, rather than a nice-to-have, for businesses. To provide helpful self-service,…

Help center software

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

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Meet Answer Bot®

Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…

Help center software

1 min read

The value of self-service

Everyone’s a busy bee these days. When it comes to finding a solution to a problem…

Help center software

Article
8 min read

8 tips for building a thriving help center

Most customers prefer solving issues on their own, but that doesn’t mean they should be left alone. Learn some best practices for building a help center.

Help center software

White Paper
12 min read

Protect Your IT Assets

The consequences of overlooking even a single security vulnerability can be severe. If a computer on…

Help center softwareInternal support

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