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AI ushers in era of intelligent CX, fuels massive industry transformation

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Zendesk Completes Acquisition of Klaus

SAN FRANCISCO – February 12, 2024 – Zendesk today announced it completed its acquisition of Klaus,…

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Zendesk recently set its most ambitious goals yet to help combat climate change. These targets were…

Partner Awards 2023: Winners help Zendesk deliver exceptional CX

Zendesk has announced the winners of its annual Partner Awards, honoring the best Go-to-Market (GTM) and…

Zendesk signs definitive agreement to acquire Klaus

SAN FRANCISCO – January 8, 2024 – Zendesk today announced it has signed a definitive agreement…

Zendesk Appoints Kelly Grier to Board of Directors

Zendesk today announced Kelly Grier has joined its Board of Directors. As Ernst & Young’s U.S.…

Zendesk leaders and customers share predictions on AI, customer experience, data privacy and security

The accelerated adoption of AI and the massive explosion of generative AI (hello, ChatGPT!) shook up…

Zendesk commits to decarbonizing AI-powered customer service

AI can be a powerful tool to accelerate climate action, when developed and used in a…

Zendesk Appoints Craig Flower as Chief Information Officer

Zendesk announced today it appointed Craig Flower as its new Chief Information Officer. Flower had been…

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